Last updated: 27 May 2026
These Terms and Conditions (Terms) govern your use of the Simple Invoice website and services available at https://simpleinvoice.au (Site). By accessing or using the Site or services, you agree to these Terms.
1. Who we are
Simple Invoice provides invoicing and related tools for businesses, including sole traders, contractors, and small teams in Australia.
2. Acceptance of terms
If you do not agree to these Terms, you must not use the Site or services. You confirm that you are at least 18 years old and have authority to act on behalf of any business account you create.
3. Accounts and account security
You are responsible for maintaining the confidentiality of your login details and for all activity under your account. You must notify us promptly if you suspect unauthorised use of your account.
4. Service availability and updates
We aim to keep the service available and reliable, but we do not guarantee uninterrupted access. We may update, change, or discontinue features from time to time, including for maintenance, security, legal, or operational reasons.
5. Fees, billing, and subscriptions
Some features may require payment. Pricing, billing frequency, and inclusions are shown on our pricing pages. By purchasing a paid plan, you authorise us (or our payment processor) to charge applicable fees and taxes.
Unless stated otherwise, subscriptions renew automatically for the same billing period. You can cancel future renewals at any time through your account settings. No refunds are provided for partial billing periods except where required by law.
6. Your responsibilities
You agree to:
- provide accurate and current information;
- use the service lawfully and in good faith;
- ensure your invoices, records, and communications comply with applicable laws;
- keep your own backup copies of important business records.
7. Prohibited conduct
You must not:
- use the service to commit fraud or unlawful activity;
- interfere with the Site, servers, or security controls;
- reverse engineer, copy, or resell the service except as permitted by law;
- upload malicious code, scripts, or content that may harm others.
8. Third-party services
Our service may integrate with or link to third-party services (for example, payment providers). Third-party services are subject to their own terms and privacy policies. We are not responsible for third-party services outside our control.
9. Intellectual property
We own or license the intellectual property rights in the Site, software, branding, and content, excluding content you upload. We grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes in accordance with these Terms.
10. Your data and content
You retain ownership of the business data and content you submit. You grant us a licence to host, process, transmit, and back up that data as required to provide the service. Our handling of personal information is described in our Privacy Policy.
11. Disclaimers
The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms. You are responsible for obtaining professional advice (including legal, tax, and accounting advice) relevant to your circumstances.
12. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive loss, including loss of profits, revenue, goodwill, or data. Our aggregate liability for claims relating to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.
13. Indemnity
You agree to indemnify us against losses, claims, and expenses arising from your misuse of the service, breach of these Terms, or violation of any law or third-party rights.
14. Suspension and termination
We may suspend or terminate access if you breach these Terms, create legal or security risk, or if required by law. You may stop using the service at any time.
15. Changes to these Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the service after changes take effect means you accept the revised Terms.
16. Governing law
These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia and any applicable State or Territory courts.
17. Contact us
For questions about these Terms, contact us via https://simpleinvoice.au/support/.
